Tuesday · 2:32 PM
Missed reactivation
Ms. Patel
tries to book an appointment. She stays on hold for 20 minutes. Hangs up. Will look elsewhere tomorrow.
Lost: $487
Patient reactivation for dental practices
Reactivate the patients your front desk forgot.
A bilingual, done-for-you system that wakes up your dormant patient base — automatically. Built by a practicing dental hygienist, used by independent US practices.
Avg $1M dormant revenue per practice. We turn 20% of it back on.
01The hidden cost
Three lost moments. One single week.
$4,887 lost in one single week. Without your front desk knowing it. This is what dormant revenue looks like in an average US practice.
Thursday · 9:30 AM
Abandoned treatment plan
Mr. Johnson
had a $3,200 treatment plan in progress. Three sessions remaining. He never came back. The practice forgot to follow up.
Lost: $3,200
Sunday · 11:59 PM
Lost insurance benefits
Ms. Chen
had $1,200 in unused insurance benefits. At midnight, they expire. The practice never alerted her.
Lost: $1,200
Sources: Resonate AI 2026 · Off the Cusp 2022 · Delta Dental 2025.
02What we do
One platform. Six jobs to be done.
Our system runs quietly in the background, integrated with your PMS. Your team changes nothing. We bring the patients back.
01
Reactivation
Patients dormant for 18+ months. Email + SMS cadence with voice escalation if hot. ROI 5-7× over 90 days.
02
Annual recall
6-month routine checkup reminders. SMS + email with one-click booking. Patient base retention.
03
Treatment cross-sell
Whitening, implants, ortho. Profile segmentation with targeted offers. +15-25% revenue per patient.
04
Treatment plan rescue
Incomplete or abandoned plans. Targeted cadence by plan stage. 30-40% plans recovered.
05
Insurance benefits
Q4 use-it-or-lose-it. October to December campaigns with coverage alerts. Year-end activity peak.
06
No-show reduction
Confirmation D-2 and D-1 via SMS. Intent reply detection and instant reschedule. −30 to −50% no-show.
03How it works
Four steps. Zero workflow change.
01
We pick
API connection to your PMS (Open Dental or equivalent). We extract dormant patients and filter DNC + historical value. ~200 to 500 patients per practice.
02
We reach out
Email + SMS cadence over 28 days. D0 prospecting, D7 follow-up, D14 follow-up, D28 last call. All messages signed in your name.
03
We call back
If a patient replies, we read intent. If the prospect is hot, we call them back directly in a natural bilingual voice. 100% English + Spanish.
04
We measure
Appointments booked directly in your calendar. You see every appointment, every revenue generated, every returning patient on your dashboard.
04Why us
An advantage no one can copy.
Founded by a chairside clinician
Ferdaouss Rogui, RDH, designed every interaction. She spends a minimum of 60 minutes with patients at chairside — far more than the dentist does. She sees what your team doesn't have time to track.
Bilingual from day one
Native English + native Spanish. The 18% Hispanic patient base unlocked. No competitor offers this out of the box.
AKS-compliant pay-flat
Flat monthly fee + variable per qualified call. Fair-market-value Viva model, validated by US healthcare attorneys.
Documented ROI
5-7× ROI over 90 days, measured by appointments booked and revenue collected. Cancel anytime, no lock-in.
05The numbers
Five numbers that change everything.
$1M
Avg dormant revenue per practice
Marketly Digital 2026
26×
Reactivation vs acquisition cost
$12 vs $312 / Patientdesk.ai
20%
phone reactivation rate
vs 6% via postcards / CallJolt
06The team
Built by a hygienist. Engineered for dentists.
DentalReach Agency is the project of two siblings who decided to bring modern, done-for-you patient growth to independent US practices.
Ferdaouss Rogui, RDH
Co-Founder & CEO
Registered Dental Hygienist. Designed every patient interaction on the platform from chairside. Anchors the product in clinical reality.
Yassine Rogui
Co-Founder & CTO
18+ years in CCaaS, voice AI, and CX architecture. ExpertiaX SASU founder. Built the AI infrastructure end to end.